Shipping policy
■International Buyers:
Please note.
Import duties, taxes, and charges are not included in the item price or shipping cost.
Important: These charges are the buyer's responsibility. Please check with your country's customs office and carrier to determine what these additional costs will be prior to bidding or buying. We do not accept returns or refunds due to customs duties or other related charges.
Note:
- In the United States, the de minimis duty exemption for low-value shipments valued at 800USD or less was abolished on August 29, 2025.
- In the EU, the de minimis duty exemption for low-value shipments valued at 150EUR or less was abolished on July 1, 2026.
- For shipments to the EU valued at 150EUR or less, charges may apply, including the 3EUR duty per tariff-classified item introduced on July 1, 2026, VAT, carrier disbursement fees, and handling fees.
We don't mark merchandise value below value or mark items as "gifts". Japanese and international government regulations prohibit such activities.
■Returns:
30-Day Return Policy
Customer service and satisfaction are very important to us.
We accept return requests made within 30 days of receipt of the item, subject to the conditions below.
Important: Please note that if the return is due to your own circumstances rather than a defect with the item, your refund will be issued after deducting the original and return shipping costs.
- All return requests must be made within 30 days of the receipt of the item.
- All returned items must be in their original condition.
- Please contact us first for return before you ship it back to us.
Thank you!!
■Payment■
Our policy is immediate pay.
■Shipping■
We send a product by DHL or FedEx or EMS.
We attach the tracking number. The shipping status sometimes takes some time to be reflected on the website.
Please buy it now without worrying.
Shipping is only available to the address registered in shopify.
Please note that any address not registered in shopify is not acceptable to ship.
■Terms of Sale■
All returned items must be in their original condition.